Terms & Conditions

Terms and Conditions

Last Updated: July 10, 2026

These Terms and Conditions govern your use of the Palermo Realty & Development website and your electronic communications with Palermo Realty, including email and text messages.

In these Terms, “Palermo Realty,” “we,” “us,” and “our” refer to Palermo Realty & Development. “You” and “your” refer to each website visitor, prospective resident, applicant, tenant, customer, property owner, or other person who uses the website or communicates with us.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website.

Website Purpose

This website provides general information about Palermo Realty, including information concerning:

  • Apartments and townhomes
  • Available rental units
  • Patio homes and custom homes
  • Property management services
  • Storage units
  • Banquet and event spaces
  • Rental forms and resident requests
  • Property availability, amenities, pricing, and locations
  • Palermo Realty news, articles, and contact information

Website content is provided for informational purposes and does not constitute a lease, rental agreement, purchase agreement, financing commitment, legal advice, financial advice, or guarantee of availability.

Property Information and Availability

Palermo Realty attempts to provide accurate and current property information. However, availability, pricing, fees, amenities, floor plans, dimensions, lease terms, pet policies, photographs, incentives, and other property details may change without notice.

Submitting a website form, calling, emailing, or texting Palermo Realty does not reserve a property or create a lease, purchase agreement, agency relationship, or other binding obligation.

All rentals, purchases, lease-purchase arrangements, event rentals, storage rentals, and related services are subject to:

  • Current availability
  • Applicant qualification requirements
  • Verification and approval
  • Applicable deposits and fees
  • Execution of separate written agreements
  • Property-specific rules and conditions

In the event of a conflict between this website and a signed written agreement, the signed written agreement controls.

Fair Housing

Palermo Realty supports equal housing opportunity and conducts its housing-related activities in accordance with applicable federal, state, and local fair housing laws.

Website Forms

You agree that information submitted through the website will be truthful, accurate, current, and complete.

Website forms may be used for general inquiries, tour requests, property questions, maintenance matters, registrations, lease-related requests, pet requests, vehicle registrations, renewals, move-in or move-out matters, and other resident or customer communications.

Submitting a form does not guarantee that a request will be approved. Requests remain subject to review, verification, property rules, lease terms, availability, and any required written documentation.

Do not use ordinary website forms to report an emergency. In an emergency involving an immediate threat to health, safety, or property, contact the appropriate emergency services.

Messaging Terms and Conditions

Palermo Realty Messaging Program

By providing your mobile telephone number and expressly opting in, you agree to receive informational and customer-care text messages from Palermo Realty & Development.

Messages may relate to:

  • Property inquiries
  • Apartment or townhome availability
  • Tour scheduling and appointment reminders
  • Rental or application follow-up
  • Resident and tenant communications
  • Maintenance or property management requests
  • Lease, renewal, move-in, or move-out matters
  • Customer service and account support
  • Storage unit or banquet room inquiries
  • Other services you have requested from Palermo Realty

Message frequency varies. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing, leasing, renting, or receiving any property, product, or service.

Opting Out

You may opt out of the Palermo Realty messaging program at any time by replying STOP to any message.

After you send STOP, you may receive a one-time confirmation message stating that you have been unsubscribed. You will no longer receive text messages from that messaging program unless you opt in again.

Other recognized opt-out words may include CANCEL, END, QUIT, UNSUBSCRIBE, or REVOKE.

Customer Care

For assistance, reply HELP to any Palermo Realty text message or contact:

Palermo Realty & Development
Phone: 814-835-6757
Address: 2906 Copperleaf Drive, Erie, PA 16509

Supported Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless carrier and is outside Palermo Realty’s complete control. Availability of text messaging services may vary by carrier, device, and location.

Mobile Number Responsibility

You represent that you are the owner or authorized user of the mobile telephone number you provide.

You agree to promptly notify Palermo Realty if your mobile number changes or is reassigned so that messages intended for you are not sent to another person.

SMS Privacy

We do not sell or share mobile information or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information may be shared with service providers that help Palermo Realty operate its messaging program, including messaging platforms, telecommunications carriers, phone companies, and vendors involved in delivering or supporting text messages.

Additional information regarding our collection and use of information is available in our Privacy Policy.

Acceptable Use

You may use this website only for lawful purposes.

You may not:

  • Use the website to violate any applicable law
  • Submit false, misleading, fraudulent, or unauthorized information
  • Impersonate another person or misrepresent your identity
  • Attempt to gain unauthorized access to the website, server, forms, accounts, or systems
  • Introduce viruses, malicious code, automated scraping tools, or other harmful technology
  • Interfere with the website’s operation or security
  • Copy, reproduce, republish, distribute, or commercially exploit website content without permission
  • Use contact information obtained from the website to send unsolicited communications

Intellectual Property

Unless otherwise stated, the website and its content, including text, photographs, graphics, logos, layouts, property descriptions, videos, icons, and design elements, are owned by or licensed to Palermo Realty.

You may view and print website content for personal, noncommercial use. No other use is authorized without prior written permission from Palermo Realty.

Third-Party Links and Services

The website may link to third-party websites, forms, maps, payment services, applications, social media platforms, or other external resources.

Palermo Realty does not control and is not responsible for the content, accuracy, availability, security, or privacy practices of third-party services. Your use of a third-party service is governed by that provider’s own terms and policies.

Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Palermo Realty disclaims all express or implied warranties regarding the website, including warranties of accuracy, completeness, availability, merchantability, fitness for a particular purpose, title, and noninfringement.

Palermo Realty does not warrant that:

  • Website content will always be accurate or current
  • Every property shown will remain available
  • The website will operate without interruptions or errors
  • Defects will always be corrected immediately
  • The website or its servers will be free of harmful components

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

Limitation of Liability

To the fullest extent permitted by law, Palermo Realty and its owners, employees, agents, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Your use of or inability to use the website
  • Reliance on website content
  • Property availability or pricing changes
  • Communications transmitted through the website
  • Delayed or undelivered email or text messages
  • Third-party websites or services
  • Unauthorized access to information transmitted electronically

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Indemnification

You agree to indemnify and hold harmless Palermo Realty and its owners, employees, agents, contractors, and representatives from claims, damages, liabilities, losses, and expenses arising from your unlawful use of the website, your violation of these Terms, or information you submit through the website.

Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

Any dispute arising from these Terms or use of the website will be subject to the jurisdiction of the courts located in or serving Erie County, Pennsylvania, unless applicable law requires otherwise.

Changes to These Terms

Palermo Realty may revise these Terms and Conditions periodically.

Revisions become effective when posted to the website. The “Last Updated” date at the top of this page will indicate when the Terms were most recently revised.

Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

Contact Information

Questions about these Terms and Conditions may be directed to:

Palermo Realty & Development
2906 Copperleaf Drive
Erie, PA 16509

Phone: 814-835-6757

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